This document is an electronic record generated by a computer system and does not require any physical or digital signatures.
Please Note:- This Policy applies to all individuals and entity who use our website, www.hostspace.cloud.com and individuals and entity who visit our website, even if they do not sign up for our services.
- This Policy should be read in conjunction with our Terms and Conditions. By accessing or using our website and services, you agree to be bound by both this Privacy Policy and the Terms and Conditions.
- Your personal data will primarily be stored and processed in India.
Disclaimer:
By accessing Platform (which is more particularly mentioned in “Terms & Conditions”) you agree to the practices described in this Policy. This Policy is subject to change without notice. It is your responsibility to review this Policy regularly. This Policy is intended to comply with applicable Data Protection Laws and Regulations, including but not limited to Digital Personal Data Protection Act, 2023 (Hereinafter referred to as “DPDA”).
DEFINITIONS
1.1. Confidential Information means and includes any Data that includes, but is not limited to data mentioned in Clause 1.2., trade secrets, know-how, technical data, financial information, customer lists, and business plans.
1.2. Data means and includes any information, content, data, text, images, documents, files, or materials submitted, uploaded, or generated by Users while interacting with or using the Platform. This encompasses all forms of information exchanged within the Platform’s functionalities.
1.3. Data Processing means and includes any operation or set of operations performed on personal data, whether or not by automated means, such as collection, recording, organization, structuring, storage, alteration, retrieval, consultation, use, disclosure, dissemination, or destruction of such data.
1.4. Third Party means and includes any individual, company, or entity other than the Platform to whom personal data may be disclosed or made accessible, pursuant to applicable law or contractual arrangements.
1.5. Cookies means and includes small text files that are placed on the Platform to store preferences or to track the use of the Platform and its services. Cookies may collect information for purposes such as improving user experience, analysing traffic, or enabling specific functionalities.
1.6. Security Measures means and includes the technical, organizational, and administrative safeguards implemented by the Platform to protect personal data from unauthorized access, disclosure, alteration, loss, or destruction.
2. GENERAL DATA PROCESSING PRINCIPLES
Platform shall process all types of Data adhering to the General Data Processing Principles:
2.1. lawfully, fairly and in a transparent manner;
2.2. collect and process Data only for specified, explicit and legitimate purposes and not further processed in a manner that is incompatible with those purposes;
2.3. ensure that Data is adequate, relevant and limited to what is necessary for relation to the purposes for which they are processed;
2.4. ensure that Data is accurate and, where necessary, kept up to date;
2.5. ensure that Data is kept in a form which permits identification for no longer than is necessary for the purposes for which the Data are processed;
2.6. process Data in a manner that ensures appropriate security of the Data, including protection against unauthorized or unlawful processing and against accidental loss, destruction or damage, using appropriate technical or organizational measures. All and any information stored on the Platform is treated as strictly confidential. All information is stored securely and is accessed by qualified and authorized personnel only.
3. INFORMATION WE COLLECT
Platform ask for and collect the following Data about you when you use the Platform. This Data is necessary for the adequate performance of the contractual arrangement which is in place between You and Platform and to allow us to comply with our legal obligations. Failing to provide any of this Data or decision to delete or object to the processing of any of such Data may result in de-activation of your Account on the Platform.
3.1. Account Signup Information: When you sign up to Platform, Platform require you to provide minimum Data i.e., email address and password. In some particular cases we ask you to provide more Data which includes but is not limited to – • your first and last name, • identity verification, • contact details. Such Data is required when you are applying for a registration of domain name.
3.2. Identity Verification: Platform may collect identity verification information which includes and is not limited to images of your passport, national ID card, valid driving license or other documents as required or permitted by applicable laws.
3.3. Payment Information: To use the features of the Platform, we may require you to provide certain financial information in order to facilitate the processing of payments. We use Third Party Services Provider i.e., Razor Pay, so we do not collect and store credit card information.
3.4. Communications: When you communicate with the Platform, we collect information about your communication and any information you choose to provide or disclose. In order to respond to your request, we may access information provided in your Account created on the Platform, purchase history, etc.
You may also choose to provide us information when you fill in a form, conduct a search, update or add information to your Account on the Platform or perform any activity using the Services provided by the Platform.
4. DATA PROCESSING AND USAGE
Platform use the collected Data, both on its own and combined with any other Data we collect about you with the Third-Party Service Provider, for the following business and commercial purposes:
4.1. To deliver the requested Services to you.
4.2. To provide you with relevant content.
4.3. To ensure the smooth operation of Platform and the Services.
4.4. To enhance and optimize our Services.
4.5. To provide requested information or technical assistance.
4.6. To facilitate navigation on our websites or usage of our Services.
4.7. To personalize your experience and tailor our Services to your preferences.
4.8. To market and advertise our Services.
4.9. To market and advertise third-party products and services.
4.10. To target current or potential customers with online advertisements on third-party sites.
Clause 4.8., 4.9. and 4.10. is subject to applicable laws of India and your consent.
4.11. To maintain security and compliance with relevant regulations.
4.12. To manage our websites.
4.13. To communicate with you.
4.14. To bill for Services.
4.15. To generate reports on trends, statistics, and user behaviour.
4.16. To process payment information for Services.
4.17. To monitor call quality, train employees, and protect our interests through recorded telephone conversations.
5. THIRD-PARTY SERVICES PROVIDER AND DATA PROTECTION To provide Services, Platform may take help of Third-Party Service Providers. These Third-Party Service Providers may collect and process necessary Data on the Platform for the smooth operation.
Platform engages Third-Party Service Providers to assist Platform in delivering the effective Services. These providers may have access to certain personal information to perform their specific functions. We use Third-Party Service Providers for Payment Gateways like Razorpay to process payments, and these Third-Party Service Providers may collect and process payment information such as Debit card, credit card, UPI and etc details.
We take reasonable steps to ensure that our Third-Party Service Providers comply with applicable data protection laws and maintain the confidentiality of your personal information. However, please note that the transmission of information over the internet is inherently insecure, and we cannot guarantee the complete security of your data.
Disclaimer: While we strive to protect your Data, we cannot be held responsible for any unauthorized access, disclosure, alteration, or destruction of your data, which may occur despite our best efforts.
6. COOKIES
We use cookies and similar tracking technologies to collect information about your use of our Services. This information may include your IP address, browser type, operating system, referring pages, pages visited, and time spent on our Services.
We use cookies for the following purposes:
6.1. Cookies are necessary for the operation of our Services and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the Site will not then work.
6.2. Cookies allow the Platform to count visits and traffic sources so we can measure and improve the performance of our Site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our Site, and will not be able to monitor its performance.
6.3. Cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.
6.4. Cookies may be set through Platform by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.
Please Note: You can manage your cookie preferences through your browser settings or by using our cookie consent tool. Blocking or deleting cookies may impact your user experience and limit the functionality of our Services.
7. SECURITY PRECAUTIONS
To protect your Data from unauthorised access or disclosure, loss or misuse Platform adopt reasonable security practices and procedures, in line with the laws. The transmission of information is not completely secure for reasons beyond our control. We adopt industry standard security measures and keep updating our systems from time to time to protect your personal data against any hacking or virus dissemination. However, by using the Platform, the users accept the security implications of data transmission over the internet and the World Wide Web which cannot always be guaranteed as completely secure, and therefore, there would always remain certain inherent risks regarding use of the Platform. Users are responsible for ensuring the protection of login and password records for their account.
8. DATA DELETION AND RETENTION To delete your Account on the Platform, You can also write to us at info@hostspace.cloud. Subject to any pending grievance, claims, payment of Billables, or any other services Platform may refuse or delay deletion of the account. By deleting your account, your access to the Platform and Right to Refund would be terminated. Please note, that deletion of account will not be retroactive and will be in accordance with the terms of this Privacy Policy, Terms and Conditions, Refund Policy, Cancellation Policy and applicable laws.
Once the Account on the Platform is deleted, You will lose the access to the Platform unless you register as a new user on our Platform. We retain your personal data information for a period no longer than is required for the purpose for which it was collected or as required under any applicable law. However, we may retain data related to you if we believe it may be necessary to prevent fraud or future abuse; to enable Platform to exercise its legal rights and/or defend against legal claims; or for other legitimate purposes. We may continue to retain your data in anonymised form for analytical and research purposes.
9. YOUR RIGHTS
We take every reasonable step to ensure that the Data Platform process is accurate and, where necessary, kept up to date. If any of your Data we process is inaccurate (having regard to the purposes for which they are processed) will either be erased or rectified. You may access, rectify, and update your Data directly through the functionalities provided on the Platform. Users have the right to lodge a complaint as is more particularly mentioned in Terms and Conditions.
Please Note:
In certain cases, we make automated decisions related to you. We may use technology to assess your personal situation and other factors to predict potential risks or outcomes (this practice is known as “Profiling”). We implement this to make decisions that are fair, consistent, and informed by accurate data.
10. CHILDREN’S DATA PRIVACY Services on our Platform are not directed at children under the age of 18 years. We do not knowingly collect Personal Data from children under 18 years. If we become aware that we have inadvertently collected Personal Data from a child under 18 years, we will take reasonable steps to delete such information.
Parents and guardians are responsible for monitoring their children’s online activities and ensuring that they comply with applicable laws and regulations. By allowing a child under 18 years to use our Platform, parents and guardians consent to the collection, use, and disclosure of their child’s personal information as described in this Policy.
11. NOTICE OF CHANGES TO THIS PRIVACY POLICY
Platform reserve the unilateral right to modify this Policy at any time. We encourage you to periodically review this Policy for any changes. We will endeavour to provide you with notice of any material changes to this Privacy Policy. This notice may be provided through prominent posting on our website
Any changes to this Policy will become effective upon the date of posting on the website. Your continued use of any of our Services on the Platform following such notification will constitute your acceptance of the revised Privacy Policy.
12. CONSENT
By visiting our Platform or by providing your Data, you consent to the collection, use, storage, disclosure and otherwise processing of your Data on the Platform in accordance with this Policy. If you disclose to us any Data relating to other people, you represent that you have the authority to do so and permit us to use the information in accordance with this Policy. You, while providing your Data over the Platform or any partner platforms or establishments, consent to us (including our other corporate entities, affiliates, lending partners, technology partners, marketing channels, business partners and other third parties) to contact you through SMS, instant messaging apps, call and/or e-mail for the purposes specified in this Policy.
DISCLAIMER
WHILE WE STRIVE TO PROVIDE ACCURATE AND UP-TO-DATE INFORMATION, WE CANNOT GUARANTEE THE COMPLETENESS OR ACCURACY OF THE INFORMATION PROVIDED ON THIS PLATFORM. THE INFORMATION PROVIDED IS FOR GENERAL INFORMATIONAL PURPOSES ONLY. IT IS IMPORTANT TO NOTE THAT THIS PRIVACY POLICY IS SUBJECT TO CHANGE WITHOUT NOTICE. WE ENCOURAGE YOU TO REVIEW THIS PRIVACY POLICY PERIODICALLY FOR ANY UPDATES.WE ARE NOT RESPONSIBLE FOR THE PRIVACY PRACTICES OF ANY THIRD-PARTY WEBSITES OR SERVICES THAT MAY BE LINKED TO FROM OUR WEBSITE.
I, have carefully read and fully understand the Privacy Policy. I hereby agree to be bound by it and consent to its application in all interactions on this Platform.
